Google Introduces GOOG-411

A voice-activated service and the first voice acknowledgment product Google offered is so called GOOG-411.  It was utilized first and foremost as a means to study and expand the voice technologies of the company.

Google proclaimed, “Back in 2007 we opened 1-800-GOOG-411, a voice-powered directory assistance service that attaches you quickly to businesses across the U.S. and Canada. We will shut down the service on November 12, 2010.”


The declaration added, “GOOG-411 was the initial speech acknowledgment service from Google and assisted give a foundation for additional determined services now obtainable on smartphones.”

The service allowed callers to discover businesses and other data. Google is not stating how triumphant it showed, however the company almost certainly got what it required out of the product.

The service was completed with study in mind for Google it was not at all an issue of profit. It desired a big scale product to expand its voice acknowledgment technologies and a 411 service built-in the bill.

Google is at present centering on its voice-activated tools for smartphones and is de-emphasizing the call service. Currently, its voice technologies are quite higher and accessible in a quantity of products, particularly on the mobile face. Android phones have incorporated voice-activated attributes and the Google mobile applications for the iPhone and other platforms.

On the other hand, if you do not have a smartphone you are not totally unfortunate. Google is still presenting an option to the directory service, although not a principally attractive one.

Google gave details, “If you do not utilize a smartphone, and you are trying to call a business, you will be able to send a text message with the name and place of the business to 466453 (‘GOOGLE’) and we will text you the data.”

One comment

  1. William Young
    November 9, 2010 at 10:09 pm

    Recently I heard of a toll free service by Justdial, that runs on the similar lines a 1800GOOG411. When I called up to test the service, I realized it was nothing like the Google service. Where Google is an automated service, at Justdial my call was answered by a human voice and within 60 seconds my queries were answered. The service is very fast and definitely reliable.

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