On Monday, results from a recent survey presented that iPhone 5 ranks as the fifth placer in customer satisfaction.
The survey was conducted by OnDevice Research, a mobile device research group, wherein they asked about 320,000 tablet and smartphone users from six different countries on how they are contented with their devices. In the poll, 93,825 people from U.S.A. said that Motorola Atrix HD is the most satisfying and Droid Razr from Motorola got the second rank. For the third rank, Rezound 4G of HTC Corp. and next to it is Samsung’s Galaxy Note 2. It is a surprising note that iPhone 5 from Apple Inc. got the fifth rank, where the company is a well-known giant in the mobile market.
From the survey, it appears that the tech giant Apple may be falling behind when it comes to consumer satisfaction. According to Sarah Quinn from OnDevice Research, even though Apple has built up one of the most groundbreaking gadgets for the last ten years, other device-makers have already picked up with the pace. Some manufacturers have Android-powered gadgets that is now dominating on higher levels of consumer interest and satisfaction.
Regardless of the low rankings of iPhone 5, outlook is not that bad for Apple. Like for example, in the U.K., Apple’s iPhone 5 tagged second place with HTC One X for the first spot.
One interesting note to take into consideration is that Apple got top spots for overall consumer satisfaction compared to other mobile devices like from Motorola Mobility Holdings Inc., HTC Corp., Google Inc., Sony Ericson and Nokia Corporation.