Steam, the online video gaming community managed by game company Valve, verified Thursday that the discussion boards have been compromised and informed customers to keep an eye on their credit card billing statements.
The company’s community forums have been defaced earlier in the week, causing some players receiving e-mails from the hacking Site, according to Kotaku.
Thursday, Gabe Newell, Valve co-founder, made a message on the company’s discussion boards verifying the attack, stating that all of forum passwords is going to be reset and including that this attack “goes beyond the Steam forums.” As there is proof of a much deeper breach, Valve is not yet requesting all Steam customers to reset their own account passwords, that are apart from community forum accounts.
“We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked,” according to Newell. “We are still investigating.”
Newell also said there have been no complains that Steam accounts were jeopardized, yet recommended customers to modify their passwords as being a safety measure.
“I am truly sorry this happened, and I apologize for the inconvenience,” he added.
The invasion arrives in a bad moment for Steam, which isn’t just premiering a major name – Bethesda’s “Elder Scrolls V: Skyrim” – Friday, yet is additionally dealing with long-term issues from Electronic Arts’ Origin service, cloud video gaming program OnLive along with an as-yet-unreleased online support coming from retailer GameStop.